The Fine Print (With a Side of Sass)
Last Updated: November 17, 2025
Welcome to Sarcasm Mugs! These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing this website and placing orders, you accept these terms and conditions in full. If you disagree with any part of these terms, please do not use our website.
We reserve the right to update these terms at any time. Continued use of our website after changes constitutes acceptance of the modified terms.
You may use our website for lawful purposes only. You agree not to:
If you create an account on our website:
We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions, colors, or other content on our website are accurate, complete, reliable, current, or error-free. Our products are custom-printed on demand, and slight variations in color or design placement may occur.
All products are subject to availability. We reserve the right to discontinue any product at any time. If a product becomes unavailable after you place an order, we will notify you and provide a full refund.
Your order constitutes an offer to purchase products. We reserve the right to accept or reject any order for any reason, including but not limited to:
We accept the following payment methods:
All payments are processed securely through Stripe, our third-party payment processor. By placing an order, you authorize us to charge the payment method provided for the total order amount, including products, shipping, and applicable taxes.
Print-on-Demand Production
Our mugs are custom-printed after you order them. This means your payment is charged when the order is placed, and production begins immediately. Please review your order carefully before completing your purchase.
You will receive an email confirmation when your order is successfully placed. This confirmation does not signify our acceptance of your order; it simply confirms receipt. We will send a separate email when your order ships.
Orders are typically processed and shipped within 3-5 business days. Custom orders may require additional processing time. Processing times do not include shipping transit time.
Shipping costs are calculated at checkout based on your location and selected shipping method. Available shipping methods and estimated delivery times:
Important delivery information:
For international orders:
Due to the custom, print-on-demand nature of our products, we can only accept returns or offer refunds in the following circumstances:
If your mug arrives damaged or defective, contact us within 7 days of delivery with photos of the issue. We will provide a replacement or full refund.
If you receive the wrong product, contact us within 7 days of delivery. We will send the correct item at no additional cost.
If there is a significant printing error (such as missing design elements or severely misaligned prints), we will provide a replacement.
The following cannot be returned or refunded:
If your return or refund request is approved:
All content on this website, including but not limited to text, graphics, logos, images, designs, and software, is the property of Sarcasm Mugs or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
Our mug designs are original creations or properly licensed works. Purchasing a product does not grant you any rights to reproduce, sell, or distribute the design. The designs are for personal use only.
"Sarcasm Mugs" and our logo are trademarks of our company. You may not use our trademarks without prior written consent.
To the fullest extent permitted by law, Sarcasm Mugs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
Our total liability for any claim arising from your use of our website or purchase of our products shall not exceed the amount you paid for the product giving rise to the claim.
Note: Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.
Our products and website are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:
While we strive to provide high-quality products, we do not warrant that our products will be free from defects or meet your specific requirements.
You agree to indemnify, defend, and hold harmless Sarcasm Mugs, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:
These Terms and Conditions are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.
If you have a dispute with us, we encourage you to contact us first to try to resolve it informally. If we cannot resolve the dispute informally, any legal action must be brought in the courts located in the United States, and you consent to the exclusive jurisdiction of such courts.
If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
These Terms and Conditions, along with our Privacy Policy, constitute the entire agreement between you and Sarcasm Mugs regarding your use of our website and purchase of our products, superseding any prior agreements.
If you have any questions about these Terms and Conditions, please contact us:
Sarcasm Mugs
Email: support@sarcasmmugs.com
Email: legal@sarcasmmugs.com
Response Time: We aim to respond within 1-2 business days.
By using our website and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or purchase our products.